WELCOME TO COMMUNITY HOMECARE.
We are your choice for New Mexico Home Care. We have been a leader in NM Home Care for over 25 years. We primarily serve the communities of Tucumcari, Clovis, Ruidoso and Roswell. If you are looking for Home Care in New Mexico, then look no further.
COMMITMENT TO QUALITY
Community Homecare has always had a strong commitment to quality services – across all types of services provided by the Agency.
Background Checks of All Employees
We stand behind our employees work and behavior. You are hiring the Agency, not just an employee to work directly for you. Community Homecare does FBI criminal background checks on all employees having direct patient care. All employees are bonded by a fidelity bond.
Multiple Caregivers Available
We have a ready pool of qualified employees to fill any shift. If, for any reason, the caregiver that is scheduled to provide your care is not acceptable to you, we have many other employees that can be sent to your home to provide the care you need.
Complete Staff Orientation and Annual Training
All staff receive a detailed orientation on patient care and accepted policies and procedures. All staff receive continuing education on an annual basis in order to learn new skills and to reassess understanding of their duties and responsibilities.
Ongoing Quality Reviews
We continually conduct reviews within our organization to ensure that our services provided are of the highest quality. We seek feedback from our patients, physicians and staff to assess their perception of the quality of the services we provide. In addition, we are being evaluated by the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Health Care Survey, as directed by Centers for Medicare & Medicaid Services (CMS), who is the federal oversight agency. We are audited numerous times each year by each of the payors, from whom we receive payment for services. These audits are done to make certain we are in compliance with the various regulations and procedures governing our provision of services.